A live chat is a real-time method of communication between a hosting company's support crew and its customers. It is a very efficient method to receive some info about the web hosting services or get some problem resolved since you're talking with a live agent. The benefits of using a live chat service instead of calling or opening a support ticket are the low chance of errors any time you exchange data such as usernames or domain names, the more rapid response time because the communication is live plus the fact that you don't have to stay on the chat constantly - you'll be able to do something else entirely while the representative examines the issue in question. Also, you are able to join a live chat room from any computer which is connected to the web, avoiding the phone charges that you'll need to pay in case you are calling to another country.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all cloud hosting plans that we offer and we're able to help you with almost everything live. If you don't have an account with our company yet, we can provide you with more info about the plans in order to help you to pick the most appropriate plan. In case you are an active client, we will be able to assist you with any general or billing issue and also with a number of common tech issues, for example an email address setup in a desktop e-mail client. If you cannot give us a call for some reason or you are in some country where we don't have a local phone number, the live chat is the best way to get in touch with us. Certainly, some situations require additional time to examine and test, so you'll have to open a ticket to our technicians, however, we can save your time and help you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we supply with our Linux semi-dedicated servers, you are able to find the replies for any questions you may have or get various problems dealt with right away. Our chat service is available every single day, so you are able to contact an agent even on weekends and holidays. If you are not sure which plan is better for your sites or if our revolutionary cloud hosting platform matches some system requirements, you may come on the live chat before you purchase anything. If you're an existing customer, you're able to receive more information about account settings, billing issues along with various common technical problems you may experience, let's say when you are unable to install an email account in a client on your computer system. Our live chat will save you lots of time regardless where you are or when you get in touch with us.