Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving superior quality support in a timely manner is our top priority, so that we support each cloud hosting plans plan with a one hour ticket reply guarantee. As soon as you supply a ticket or drop an e–mail, our user technical support staff will do all they possible can to give the most satisfactory answer to your problem and to give you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a team of competent techs who are able to answer your question quickly. You can easily contact the tech support team team by opening a help support ticket from your Web Site Control Panel or by sending us an e–mail. On business days, you may also call us on the telephone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want help while working on your site within the Control Panel, you’ll be able to always just click the Help control key and see your problem in the variety of articles or blog posts that will appear. We have also turned the majority of the articles into training videos. The collection of video lessons will load if you click on the Videos option located in the top right angle.