1 hour ticket response
Prompt support is our chief priority and this is the reason why we have a team of seasoned client support engineers who are prepared to provide a swift reply to any question that you could have. Simply post your trouble ticket from the Web Site Control Panel and we will reply within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute helpdesk ticket response time.
An Outstanding Client Care Service
Each member of our client support team has several years of experience in the cloud hosting plans niche and the majority of them have worked for us for at least five years. They are all ready to reply to all your queries in the most professional manner possible.
An Easy–to–Navigate Help Center
To help you get a quick suggestion on how to use a specific feature, we have incorporated a very intuitive Help section in your Web Site Control Panel. You can browse through a big selection of web hosting account administration articles and website management articles, have a look at our F.A.Q. section or check our how–to video tutorials.